Consumer Protection:

Question:Can a paralegal help me if a corporation sold me a faulty product or misled me in an Ontario consumer transaction?

Answer:Askew Paralegal Services can help you understand your rights under Ontario consumer protection laws like Consumer Protection Act, 2002, S.O. 2002, c. 30, Sched. A, and related common law implied warranties when goods are not fit for the intended purpose or workmanship is inadequate.  You can also review issues that involve misleading practices or unfair terms under Competition Act, R.S.C. 1985, c. C-34, and possible product sale/condition rules under Sale of Goods Act, R.S.O. 1990, c. S.1.  If you’re dealing with a refund, repair, replacement, pricing dispute, or warranty failure, call (289) 439-4740 to discuss your situation and get practical next steps in Ontario.

Add this website to Google Preferred Sources

In the world of commerce, and in particular matters of consumer transactions, the individual person as a purchasing consumer is often at significant disadvantage in business dealings, especially when such business dealings involve large corporations.  To help balance the playing field, so to help ensure that individual consumers receive fairness during business dealings, consumer protection laws were put into place.

Note: Please contact Askew Paralegal Services by phone at: (289) 439-4740 to discuss any specific questions that you may have.

Without the protection of consumer protection statutes, consumers would be subjected to the common law and the age old adage of buyer beware or caveat emptor as such is known in Latin) and often referred to within historical legal precedents.

The Law

The law contains many statutes that contain provisions providing protection to consumers including, among various others:

• The Consumer Protection Act, 2002, S.O. 2002, Chapter 30, Schedule A;
• The Competition Act, R.S.C. 1985, c. C-34; and
• The Sale of Goods Act, R.S.O. 1990, c. S.1.

In addition to the statute laws as above, and despite buyer beware principles, the common law as ruled by judges also contains protections for consumers such as implied warranties requiring that sellers to supply products appropriate for the intended purpose or for the performance of good work.

Common Issues Include: